Responsibilities and ethics


This Contract is signed in a cooperation between the client and Tenders Sverige AB, hereinafter referred to as Tenders. General Provisions are attached to the Contract. These General Provisions are drawn up by Tenders, as a support in the purchase of consulting services and/or products from Tenders. The purpose of these General Provisions is to achieve greater security for both the consultant and the purchaser of consultancy services, as the provisions provide guidelines for situations of particular interest in the purchase of consultancy services.
The provisions are valid in a contractual relationship, and complement or replace dispositive Swedish law, in the event that explicit reference is made to them in a drawn up contract. The provisions should also be included in the contract as an appendix.

Tenders' responsibility is limited to the given written information within the framework of a signed contact on terms agreed upon therein. Otherwise Tenders accepts no responsibility regarding the source or accuracy of statements, both verbal and written. Tenders is not liable for any consequential loss or direct or indirect financial/goodwill loss that the client has suffered as a result of or in connection with information given outside the contract.




1. General conditions

These rules form the basis of Tenders' consultants' policies and activities. They are based on the international ethical rules set by FEACO (Fédération Européenne des Associations de Conseils en Organisation) and ICMCI (International Council of Management Consulting Institutes).
Each consultant (individual or company) has undertaken in writing to abide by the ethical rules adopted by Tenders as a base for their own activities.
In the following, consultant is intended to mean both individual consultants and consulting firms.
The word client refers to a company or organisation that obtains the consultant's services against payment.

2. Ethical standards

The consultant shall maintain the highest ethical standards in his/her professional activities, and in all respects act in accordance with the client's interests in decisions and actions.
However, the consultant shall not accept assignments that in any way do not comply with applicable legislation or regulations.

3. Confidentiality

The consultant shall observe strict confidentiality, regarding the client's or its employees' business and commercial affairs, unless documented agreements permit exemptions from confidentiality in one or more respects. This also applies to completed assignments.
The consultant shall act within the framework of an assignment in such a way that individuals' attitudes or opinions are not exposed in the client's organisation without their consent.

4. Independence, impartiality and integrity

The consultant's services shall be based on his/her own professional assessments of the client's order and be directed so that the client's interests are best taken care of.
The consultant shall not enter into a commitment that impairs the objectivity and impartiality of advice or other services to the client.
An individual employed consultant shall work with professional independence and be protected by a "conscience clause" in relation to his/her own management.

5. Conflict of interest

The consultant shall avoid acting in potentially conflicting positions or parallel assignments unless the client/partner is informed and gives their consent in advance.

6. Professionalism and attitude

The consultant shall in all respects act professionally in relations with clients, the public and colleagues. The consultant shall act in such a way that the reputation of consulting as a profession is not damaged.
The consultant shall only accept such assignments as he or she has the competence and resources to perform.
The consultant shall clearly define the purpose and scope of the offered services, work with recognised methods and with the help of qualified staff and specialists.
The consultant shall not market or accept assignments that in content or scope are so limited that it is clear in advance that the client must seek further consultation in order to achieve the expected outcome without he/she having been informed about and having accepted the assignment's limitations in this regard.
The consultant shall not impose on the client assignments that are not included in the original assignment specifications or the quotations – and vice versa.
The consultant shall refrain from creating unrealistic expectations in the client or from guaranteeing particular outcomes of specific consulting services.

7. Cooperation with other consultants

If the consultant wants to engage subconsultants or in another way co-operate with other consultants in the carrying out of a certain assignment, he/she shall inform the client of this and obtain his/her approval in advance.

8. Clarification of the conditions

Before accepting an assignment, the consultant shall ensure as far as possible that there is a mutual acceptance of the objectives, scope, consultants engaged, work schedule and compensation rules; similarly personal, financial or other interests that may affect the implementation of the assignment are to be clarified.

9. Fees and financial interests

The consultant shall not accept commissions, compensation or other benefits from third parties in connection with recommendations to a client without his/her knowledge and permission.
Neither shall the consultant fail to disclose any personal financial interests with third parties that may be influenced by such recommendations.

10. Application of the rules

Consultants who do not comply with the rules above may be warned and, if the deviations continue, be suspended. The decision on this is taken by the CEO.


© 2010 Tenders Sverige AB : Nygatan 34 : SE-582 19 Linköping, Sweden: +46 13-25 55 30 :